Facebook’s new “Timeline”  feature is undeniably a craze that has taken the social media giant’s website by storm since its launch in March. There was some controversy about Timeline taking over the face of Facebook but now that the new look is front and center, let’s see how it is affecting the user experience and why it is important to understand this new feature as an online marketer. Here are some of the surprising things one should know about Facebook Timeline when it comes to social media marketing:

1. One new and enticing feature of Facebook Timeline is the cover photo. It’s a new feature that helps highlight your page, represent your brand, and gives curiosity to the viewer by applying Murphy’s Law to web design. Cover photo has a size of 851 x 315 pixels and can be very complicated because of its terms and conditions. To avoid risking your entire Facebook Timeline account, be sure to research the terms and conditions that Facebook has set out regarding what you can or cannot post here.

2. With Facebook Timeline, you can now customize your Facebook applications. By customizing your Facebook applications, you can create all of the call-to-actions and personalized icons you want. Your Facebook Timeline will appear more personal and organized according to your brand or personality, helping you stand out among competitors.

3. “Highlighting” and “pinning” are a few of the new most commonly used features available in Facebook Timeline. By “highlighting” and “pinning”, your key moments, important dates, cool pictures and links are emphasized throughout your social media campaign. Unlike the old Facebook, this format in Timeline gives you a unique and more strategic way of emphasizing your important moments or things you want to stand out.

4. As a Timeline user, you should become familiar with the Admin panel of your account. “New likes”, insights, personal messages and activity logs are just some of the great new features that help you observe your fans as well as the activity of your page.

5. With Facebook Timeline, Ads are even more important than before. Although it has to be approached differently, its importance gives highlight to the very use of Timeline. You can directly post your Ads to any of your chosen applications where a specific call-to-action is available. Also, with the help of your current fans, engagement may be more important than likes.

6. Another cool feature of Facebook Timeline is being able to enjoy your favorite songs and music along with your friends. Once you switch to Facebook Timeline, you are given ample time, probably seven days, wherein you can personalize and organize your profile in such a way that you want others to see it. Within this span of time, your Timeline will be invisible, giving you a chance to make another change that you want for your Timeline.

Although it might have caused some controversy at first, Facebook Timeline has certainly shaken things up in the social media world. Whether you are a fan or not; it is important to be aware of how Facebook’s Timeline can work for you and your page as an online marketer. Unlike the old Facebook format, with Timeline you are able to personalize your account and create a fresh, dynamic new Facebook profile, exactly the way you imagined it to be. Sometimes, change is good. Especially when it makes you appear more creative and more up to date. As a marketer, we all know that this is an essential aspect of success. So keep an open mind when it comes to managing your Timeline.

Since its launch nearly a decade ago, search giant Google has acquired or developed dozens of free web services. Everything from mail to maps, videos to voice chat, Google’s had a hand in just about everything. So it might surprise some people that it’s taken this long for the company to make its first foray into social-networking. While Google+ actually isn’t Google’s first social-networking experiment, it is undoubtedly the first serious threat to Facebook’s monopoly on the market. With Google’s sterling reputation for innovation and privacy protection as well as its vast existing network of apps and services, the official launch of Google+ last week had millions of fed-up Facebook users watching curiously.

Google first attempted social-networking nearly a decade ago with its oddly-named “Orkut.” Originally a pet project of Google employee Orkut Buyukokten, upon its launch the service received neither the publicity nor the popularity of Google+ and only limited attention from niche groups within the tech community. Orkut never became the social-networking success story Google may have hoped for, but 8 years later its two domain names rank 116^th and 94^th in overall traffic on the web, with over 66 million active users.

So what does Google+ have on its less popular predecessor? As the undisputed leader in internet-search, mapping, and soon to be e-mail (though growing by leaps and bounds, newcomer G-mail is still in third place), sporting the Google brand name is a clear advantage.  Besides its namesake, Google+ has just about everything its competitors offer, and even more. Its “hangouts” feature allows up to 10 friends to video-chat with one another, even offering support for mobile users with smartphones and fast networks. “Circles” allows users to easily organize their contacts into groups, and a “data-liberation” feature offers one the option of downloading all of their online content directly from the site. Though perhaps more relevant to the success or failure of Google+ is the growing distrust amongst social-networkers in regard to Facebook’s willingness to share user information with just about anyone. That, in addition to the near impossible feat of deleting a Facebook account makes Google+ a very desirable alternative for many.

Unfortunately for Google, none of this may matter. Within the first two weeks of its beta launch nearly 10 million users had joined the site. The first lucky few Google+ users were given 150 invites for friends. Surrounded by positive buzz on social news sites like Reddit it seemed like everyone wanted an invite. By early August Google+ had grown to 25 million users. Whether Google was trying to build anticipation or deal with unexpected growth is unknown, but invites were quickly put on hold and growth to the site slowed significantly. For the next month Google+ was stagnant, some even declared the half-budded site dead. With a nearly 3 to 1 male to female ratio, many saw Google+ following in familiar footsteps.

However, within the first 2 days of going public on September 20^th, Google+ added another 10 million users. While Google+ currently boasts an estimated 43.4 million users, a fraction of Facebook’s 750 million, it seems like it’s still too early to make any concrete predictions. Did Google’s decision to cap invites during the beta test doom the new social network before even going public? Only time will tell.

-Daniel Menon
Black Rhino Solutions, Inc.

What do you get when you combine just about everything cool that Google has to offer? The answer is Google+. The company recently went public with its previously top secret social media network; launching a limited public release of what are are calling Facebook’s newest competitor.

Google+ essentially ties in most Google products with a social network at its core. The Internet giant’s latest initiative brings new lingo like the Stream, Circles and Sparks to the world of social media. But what does it all mean?

The Stream is similar to Facebook’s News feed, in that it allows users to share multimedia like photos, videos, links or their location with friends. Circles is the most innovative aspect of Google+, which helps to separate it from Facebook. The Circles system allows users to target their sharing with various social groups. Thanks to HTML5, Circles enables the user to simply drag-and-drop friends into and out of various social circles; whether it be friends, schoolmates, co-workers, family or a customized group.  Sparks is the content recommendation engine behind Google+. Using an algorithmic system that relies on information from other Google products like Search; Sparks is a collection of articles, videos, photos and other content categorized by interest.  Users can search for various topics of interest throughout these collections and then share their discoveries with friends.

Other features that we can look forward to with Google+ are its group chat feature (which is being called “Hangouts”), an Android mobile app that has an auto-upload capability for photos or videos, and a whole lot of +1 buttons throughout the web from here on out.

Although a great deal of speculation regarding the anticipated success of Google+ has been mostly positive, let’s not forget that this is Google’s second attempt at creating a super social network. So what kind of obstacles should Google+ be on the lookout for in order to prevent any minuses this time around? Let’s take a look.

1. Will the population really leave Facebook?

Yes, we live among a generation of the “bigger and the better”. But how many of the millions of people who are already established (that have been building their profile for years) are going to leave Facebook? I know I don’t want to risk losing the past five years of photo albums. Sure, some people became Tweeters, but how many people do you know that completely left Facebook for another type of social media network?

2. The Twitter-Facebook Alliance.

Speaking of Twitter and Facebook; is it me, or do you feel like these two have become like a married couple?  It’s almost as though, you can’t have one without the other and they need to be linked at all times.  That said, I’m not sure where Google+ will fit into this match made in social media matrimony?

3. If you look up privacy in the dictionary…

Google is probably the last thing I would associate with privacy. The issue of maintaining users private information has become a hot ticket surrounding social-networking sites like Facebook, who recently received public and legal scrutiny for misleading users about the safety of people’s information that was being stored. Google itself received particular criticism regarding privacy issues, after it launched Google Buzz.

4. When you want to know something – you Google it.

One of Google’s biggest challenges in becoming the worlds great social networking site could also come from within. Google’s done such a great job branding itself as the number one way to search for anything, that this is what people now associate the company with. For most people right now, Google means search, Facebook means to share with friends.

5. Where do Bing and Yahoo fall into all this?

Although Bing doesn’t quite compare to Google, it is known to be gaining market share – something for Google to think about as it continues to fall under various legal scrutiny from organizations like the FTC. Although its no longer king of all the search engine giants; Yahoo, still makes up a significant segment of search market share and maintains a stronghold in other sectors such as email, finance, news, etc. Part of the Google+ strategy is that it extends across various other Google products, some of which compete directly with those of Yahoo’s strong points: another battle that Google should consider before it spreads itself too thin.

Regardless of whether Google’s attempt at creating the next social-networking phenomena is a plus or a minus, its sure to be interesting as usual watching it all pan out.